New 2021 Outback 24 Ours Shows Delaminating At Pdi
Posted 30 January 2021 - 02:24 PM
Posted 30 January 2021 - 06:41 PM
Welcome! No, you are not being overly cautious. Delaminating is not "normal."
2014 Outback 210RS
2015 Chevy Silverado 3500 LTZ 6.6L Duramax (My new tow vehicle)
2012 GMC Sierra SLT All Terrain (SOLD)
Posted 30 January 2021 - 09:46 PM
If I understand what you are saying, the interior paneling is being pushed inward by the aluminum frame. Is that correct?
I had a 2008 21RS that during an extended time period, I think it was 10+ days of temperatures in the 20s, something similar happened. In my case I figured out that the aluminum frame shrank from the cold more than the paneling did. Because of this, the paneling was bulged and the nail heads pulled through the paneling. I'm not sure about Outback construction now, but back then the paneling was attached to the frame with an air finish nailer the same as would be used for wood. The countersink depth for the nails may have been set too deep. I took it to the dealer and even though it was under warranty they said there was nothing the could do to fix it. That being said, I fixed it myself. I ended up using paneling nails that were serrated and would hold on to the aluminum frame. Since the paneling nails were not countersunk in the paneling, they didn't pull through. It was a lot of work but it ended up looking good and I never had that problem again.
2009 Silverado LT 1500 4X4 Crew Cab, 9500 lb towing capacity with Putnam XDR and Equalizer 10K, + 2013 Outback 250RS, Moonlight
Me ('65), DW ('68), DS1 ('99), DS2 ('03), Dwoof ('12)
We all bleed Orange and Black, GO BEAVS
Posted 31 January 2021 - 01:01 PM
It might be "normal" for that dealer to push a defective product on a consumer, but delamination is a HUGE problem with many RV mfg's. You did the right thing by standing your ground and not taking that unit.
Now...If they treated you with lies during the sales process, I'd hate to be involved with them during any warranty work. I would HIGHLY reconsider your purchase with that dealer.
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