The box from Keystone with my new front graphics showed up today. I am documenting how I was able to get Keystone to replace them. Outbacker Clarkely helped me out with contact information for the right person at Keystone. I owe him a beer for that. The catch is that he has to come to Washington State to collect it.
I called Keystone at (574) 535-2100 and asked to speak with Bruce Sanders who had helped Clarkely with obtaining new graphics. In some other topics on this subject I had seen a five year warranty on graphics quoted. Bruce explained that graphics have the same one year warranty as the remainder of my Outback and that in certain circumstances Keystone will replace graphics after the trailer warranty has expired. My trailer has been out of warranty for three years. I explained my situation and Bruce asked me to send pictures to him. Once he received the pictures he had a full set of new front graphics sent to me. To try to keep the graphics problem from happening again, I asked Bruce for any information Keystone had about graphics installation and care. He e-mailed me two word documents explaining how to apply and maintain the new graphics which are attached below.
Edited by thefulminator, 16 July 2012 - 11:03 PM.